free shipping this Week On order over 75$

FAQs

All items are produced and shipped from our facility within 3 to 4 business days from the time of purchase. Economy shipping times then apply. Click the tracking information located in your confirmation email to look at your shipping details and time interval . Deliveries may take longer for international orders due to customs regulations within your country. Please contact us at support@sink-buddy.com if your order hasn’t arrived within the expected time interval.

 What methods of payment do you accept?

We accept all major credit and debit cards, including Visa, MasterCard and Amex. 

Do you accept PayPal?

Yes 

Do you accept Pre-Paid gift cards?

No, 

Do you ship internationally?

 Currently, we are shipping to USA only.

  

Your page isn't loading, what’s happening?

 Please contact us and tell us about the difficulty you're having, we will try to fix it ASAP.

 

I just noticed that I chose the incorrect item by mistake, are you able to swap my product?

 

Please contact us as soon as you discover that you have made a mistake. If we catch the difficulty before the item goes into production, we will make the change. Remember, we attempt to send your product ASAP so act fast!

 

I just noticed that I entered the incorrect shipping address. What should I do?

 

Please contact us as soon as you discover that you have made a mistake. If we catch the difficulty before the item ships, then we will make the change. Otherwise, we'll need to wait until the item is returned to us.

 

What is your return/exchange policy?

 

If you'd wish to return an item, please follow the instructions below within 30 days of delivery. Safely pack the items within the first packaging that came with the merchandise. All Metal Detectors must be returned in their original condition. If the product received are faulty, please contact us at support@ziporahlifestyle.com

 

Exchange:

 

If you want to exchange a product please contact us at support@designy.us, we'll process the exchange and 10$ restocking fee may apply.

 

What happens if the item was “Returned to Sender”?

 

If your order has been listed as “undeliverable” and returned back to us, we'll ship the package to you at no additional cost

 

What happens if my item is damaged?

 

If your item has any defects or errors on our part, we'll replace the item at no additional cost. The damaged product doesn't got to be returned. If we are unable to exchange the merchandise due to inventory issues, we'll refund you or send you a comparable item of your choice.

 

 

What do I do if I received the incorrect product or my product is defective?

 

If this happens, we are truly sorry. Please email us at: support@ziporahlifestyle.com and tell us your order number. We'll cover all costs of getting you the proper product. we'll send you a replacement product and pay for your shipping to send that one back to us. We are human and do make mistakes. We'll try to correct the difficulty ASAP!

 

If you need any types of help or have any questions, please feel free to contact us...

 

If you have any questions, please feel free to contact us...

 

Phone: +1 (302) 663-4405

Email Us: support@ziporahlifestyle.com